We are committed to helping you make the most of your time online within a trusted environment.
types of information we collect and how we collect it
the majority of the product and service information posted on our sites is offered without our collecting any personally identifiable information from you. you can surf the websites and view much of our content anonymously.
information you provide
there are a few activities on our sites where the collection of personally identifiable information is necessary. those activities include things like entering a contest or sweepstakes, giveaway, making a purchase, requesting a catalog, newsletter or other information, registering on our sites, filling out a survey or questionnaire, or contacting us. we do not market to, seek to solicit information from, or knowingly collect information from children under 13. when we collect personally identifiable information, you will know because you will have to provide that information to us. for most activities, we collect only your name, e-mail address, street address, zip code, and birth date. when you make a purchase, we also collect your billing address, your phone number, and credit card information. if you visit our pages on social media sites such as facebook, pinterest, and twitter, we may collect both personally-identifiable and non-personally-identifiable information. for example, if you ask a customer service question through our facebook page, we will receive your username along with your question and will use that information to respond to your question.
information collected from you with technology
our sites collect some information about you using technology, so it may not be readily apparent to you that it is being collected. for instance, when you visit our site, we automatically collect certain non-personally identifiable information from your browser, such as your internet service provider’s address, the web page from which you came, and a record of your activity on our site. this information is not personally identifiable. if you visit our sites on a mobile device, we collect information about the device, including the operating system and your location. our sites use information collected through technology to make our sites more interesting and useful to you, help us with usability on our site to make your life easier, help us to ensure that our site works properly on your device, and help us generally improve the content and layout of our website, notify you about updates to our website, and contact you for marketing purposes.
description of cookies, tracking pixels and other technologies and how we use them
as a result of your accessing our site, we may use third party cookies and other technologies and may receive information about your browsing and buying activity on our website. some of this information will be used to market our products to you on third-party websites.
you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. you do this through your browser (like firefox, chrome, internet explorer, or edge) settings. each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies. if you turn cookies off, you won’t have access to many of our features that make your web experience more efficient.
the type of security we provide
the importance of security for all personally identifiable information associated with our users is of utmost concern to us. we take technical, contractual, administrative, and physical security steps to protect all visitors’ information. when you provide credit card information, we use secure socket layer (ssl) encryption to protect it. there are some things that you can do to help protect the security of your information as well. for instance, never give out your password, since this is what is used to access all of your account information. also, remember to sign out of your account and close your browser window when you finish surfing the web so that other people using the same computer won’t have access to your information. you should use caution when using public wi-fi, which can make your personal information available to others if not properly secured.
how we use the personally identifiable information that we collect
when you supply us with personally identifiable information, the information you provide is added to your customer file. we use personally identifiable information in a limited number of ways. we use the information to complete transactions. for instance, if you contact us for help, we will use the information to contact you. if you place an order, we use your information to ship those goods to you. we use information collected to notify you if you’ve won a game or contest. information we collect is also used to send you e-mail updates or news, information on products and services, discounts, upcoming events and newsletters about our brand(s) and other information we think you will find valuable, periodic mailings, and in some instances telephone contact.
who we share your information with
sometimes we use third party companies to help us target advertising or to market or remarket products you were interested in from our websites. in those instances, we share your information with them to target advertising, deliver products, assist us in collecting and managing customer information, fulfill promotions and/orders and/or communicate with you.
H.W.A.G uses targeted advertising services provided by adroll, whose privacy notice may be found at www.adroll.com/about/privacy, and by criteo, whose privacy notice may be found at www.criteo.com/privacy/. both services are intended to deliver advertisements that you are likely to be interested in, based on your recent browsing. those services use technical means such as cookies and pixel tags to collect data as described in their privacy notices in order to help provide ads that are more relevant to you. as pertinent to ban.do’s websites, they collect data about your browsing activity on ban.do’s websites, such as which pages you visited and when; technical information about your device and browser such as your device’s ip address, device type and unique identifier; information about what ads have been served to you and whether you interacted with the ad; and data from third-party advertising partners such as pseudonymous identifiers to help deliver ads to you and recognize you across browsers and devices. we also use adroll’s service sendroll to deliver reminders to you when you have abandoned items in your shopping cart.
you may opt out of receiving targeted ads served by those services as described in section 5 of adroll’s privacy notice and the “user choices” section of criteo’s privacy notice.
adroll responds to “do not track” (dnt) signals sent from your browser. if ban.do’s website receives a dnt signal, during that visit, adroll will not link data it collects to your browser identifier, so that adroll will not use new data collected about you for targeted advertising purposes. criteo does not respond to dnt signals but relies on an opt-out procedure and industry standards as identified in the “user choices” section of criteo’s privacy notice.
on occasion, we offer promotions — such as giveaways — in conjunction with a sponsor. we may share your information with the sponsors if they need it to send you a product or to fulfill the promotion. we may share your information with those sponsors so that they can send you other special promotions. you will know we are going to do this because we will tell you when you sign up for these kinds promotions. in addition, we will occasionally send e-mail promotions to our users on behalf of third-party sponsors regarding lifestyle-related products or services.
sale of businesses
over the course of our operation, it is possible that at some point we may sell some, all or certain portions of our businesses or assets to other companies. when such an event occurs, visitor information (including personally identifiable information) may constitute a part of the transferred business assets. in the event that we sell substantially all of our assets to another company, visitor information (including personally identifiable information) likely will be considered an asset that will be transferred to the acquiring company.
organizations that help protect the security and safety of our users and our sites
we will give out personal information as required by law, for example, to comply with a court order or subpoena, to enforce our terms of service, or to protect the safety and security of users and our site.
changes to this privacy notice
how to contact us